2023
Integration of AI-powered chatbots for customer support and assistance
Introduction of mobile check deposit feature for convenient banking
2020
The First Mauritian Bank to join the GRI Community
Instant account opening with a Customer On-boarding App
2019
Introduction of contactless payment options for enhanced convenience
Launch of mobile banking app with advanced security features
2018
Implementation of biometric authentication for enhanced account security
Launch of customer loyalty program with exclusive rewards and benefits
2017
Upgrade of ATMs to include cash deposit and withdrawal capabilities
Introduction of paperless statements and digital document management
2016
Expansion of online banking services to include international money transfers
Introduction of personalized financial management tools for customers
2015
Launch of online loan application platform for streamlined borrowing process
Introduction of SMS alerts for real-time account notifications